Lightfoot and Stuart Mackenzie are one of the same person (hereinafter referred to as "the Company”) and accept bookings subject to the following conditions:-

1. A contract will exist between the client and the company when a completed booking form and deposit have been received and our confirmation has been sent. Upon acceptance the deposit shall be acceptable as part payment of the total cost and the balance of the fare shall become payable 8 weeks prior to the date for which the booking is made or the Company may treat the booking as cancelled. Any cancellation by the client must be notified in writing to the Company. If the Company succeeds in reallocating the cancelled place the client’s deposit less £15.00 for expenses will be refundable. The Company regrets that if the place cannot be reallocated for the holiday booked the client remains obliged to pay the full holiday price.

2. There can be no refund made to a client who leaves a holiday once it has been started.

3. The duration of your holiday is from your arrival at the accommodation on the first evening until your departure from the accommodation on the last morning.

4. In the unlikely event of the Company cancelling your holiday, it will return all monies paid in full or, if part of your holiday is cancelled, the Company will refund the corresponding portion of monies paid and upon tendering the same all the liability of the Company to the client for the said cancellation shall cease.

5. If it is necessary for any reason for the Company to change any of the details of your holiday after your booking has been confirmed and before the start of your holiday, the Company will notify you wherever possible. If changes made by the Company are not acceptable, the amount you have paid will be refundable and your reservation will be cancelled. This is the limit of the Company’s liability.

6. After the start of your holiday, the Company shall not be liable for delays in, deviations or omissions from any holiday, howsoever caused, or for any direct or indirect consequences thereof.

7. All arrangements for travel, accommodation and other services of any kind whatsoever in connection with the holiday are made subject to any conditions imposed by ferry, hotel and any other companies, firms of persons concerned.

8. Clients and their personal property including luggage are at all times solely at their own risk unless due to our proven negligence.

9. Clients must ensure that they are fit for the holiday and if in doubt consult their medical practitioner.

10. Bookings can only be accepted from persons under sixteen years of age when accompanied by an adult who will be responsible for them.

11. The entire contract between the Company and the client is contained in these conditions and the booking form, and no representations, terms, warranty or condition expressed or implied shall be deemed to be or have been made or agreed or imported by reference to any other writing, advertisement or conversation. No agent, servant or representative of the Company has any right to alter or vary or waive any of these conditions and they can only be varied by the written permission of the Company and signed by Stuart Mackenzie.

12. The contract between the Company and the client as contained in these conditions and the booking form shall be governed and interpreted in accordance with the laws of England and for all purposes be deemed to be an English contract. If the client has cause for complaint the matter should be brought to the attention of the Company at the time. Any legal action taken against the Company must be in English courts.

13. To meet the requirements of the 1992 Package Travel Regulations, clients’ prepayments are held in a trust account.